Shannon Welp
About Shannon Welp
Shannon Welp is a Technical Account Manager at Arete Incident Response, where she has worked since 2021. She holds a Master of Science in Information Technology with a focus on Security Management and a Bachelor of Science in Information Technology with a specialization in Network Management, both from Colorado Technical University.
Work at Arete
Shannon Welp has been serving as a Technical Account Manager at Arete Incident Response since 2021. In this role, she is responsible for managing client relationships and ensuring that customers receive effective support and solutions tailored to their cybersecurity needs. Her experience in technical account management allows her to bridge the gap between technical teams and clients, facilitating communication and understanding of complex cybersecurity issues.
Education and Expertise
Shannon Welp holds a Master of Science in Information Technology (MSIT) with a focus on Security Management, which she earned from Colorado Technical University between 2013 and 2015. Additionally, she completed her Bachelor of Science in Information Technology (BSIT) with a concentration in Network Management from the same institution from 2010 to 2013. This educational background provides her with a solid foundation in both security and network management principles.
Previous Experience in Cybersecurity
Prior to her current position, Shannon Welp worked as a Cyber Security Consultant at IGI Cybersecurity from 2017 to 2021. In this role, she provided expert advice and solutions to enhance clients' cybersecurity posture. Her earlier experience includes working as a Technical Lead at Robert Half for one year in 2016, where she oversaw technical projects and teams, and as a System Administrator at IGI - Infinite Group Inc. from 2014 to 2016, where she managed and maintained IT systems.
Career Development
Shannon Welp's career in the technology and cybersecurity sectors has spanned several years, starting with her education at Colorado Technical University. Her roles have evolved from technical support and system administration to consultancy and account management, reflecting her growth and adaptability in the field. Each position has contributed to her expertise in managing technical challenges and client relationships within the cybersecurity landscape.