Jennifer Garrison, Crcr
About Jennifer Garrison, Crcr
Jennifer Garrison is the Senior Director of Client Success at Arine, where she has worked since 2021. With over 13 years of experience in account management and a strong background in healthcare revenue cycle management, she has demonstrated success in implementing strategic client initiatives.
Current Role at Arine
Jennifer Garrison serves as the Senior Director of Client Success at Arine, a position she has held since 2021. In this role, she focuses on enhancing client relationships and ensuring successful implementation of client initiatives. Her responsibilities include managing multiple accounts and driving strategic initiatives that align with client goals. Garrison's extensive background in client success management supports her effectiveness in this position.
Previous Experience in Client Success Management
Prior to her current role, Garrison worked at Waystar as Senior Manager of Client Success Management from 2019 to 2021. She was responsible for overseeing client success strategies and managing client relationships. Her career also includes a brief tenure at Human Care Systems as Account Principal Director in 2021, where she contributed to client management efforts. These roles have equipped her with valuable insights into client needs and expectations.
Healthcare Industry Background
Garrison has over 13 years of experience in account management within the healthcare industry. Her career includes significant roles at Change Healthcare, where she worked as a Revenue Cycle Consultant and Technical Trainer. She also held positions at MedAssets and LexisNexis, further solidifying her expertise in healthcare account management and client success. Her knowledge spans patient financial services, revenue cycle management, and health information management.
Educational Qualifications
Jennifer Garrison has a Bachelor of Business Administration (BBA) in Health/Health Care Administration/Management from Strayer University. She also completed a Health Information Technology Certificate Program at Atlanta Technical College. Additionally, she studied Medical Assisting at Sanford-Brown College-Atlanta, achieving Certified Medical Assistant Certification. These educational credentials provide her with a strong foundation in healthcare management and operations.
Skills and Expertise
Garrison possesses a diverse skill set that includes expertise in patient registration, insurance follow-up, and denial management. She is knowledgeable in cash acceleration, clean claims, and self-pay policies. Her experience in project management spans five years, and she is recognized for her strategic planning and problem-solving abilities. Garrison is also technologically savvy, with strong skills in process improvement and risk analysis.