Alok Kumar Pandey
About Alok Kumar Pandey
Alok Kumar Pandey serves as a Technical Lead at ArisGlobal in Mysuru, Karnataka, India, where he has worked since 2016. He has successfully created and led a managed services team for the Medical Affairs product suite and has a background in Information Technology.
Work at ArisGlobal
Alok Kumar Pandey has served as a Technical Lead at ArisGlobal since 2016, contributing to the company for over eight years. Based in Mysuru, Karnataka, India, he created and led a new managed services team focused on the Medical Affairs product suite. His role involves managing services activities for over eight customers, ensuring high levels of customer satisfaction. He has implemented process improvements that significantly reduced change implementation timelines while maintaining quality. Additionally, he initiated automation of repetitive tasks to enhance operational efficiency.
Education and Expertise
Alok Kumar Pandey completed his Bachelor of Technology (B.Tech.) in Information Technology at Radha Govind Engineering College, Meerut, from 2009 to 2013. Prior to this, he studied Mathematics at Mahatma Gandhi Inter College, Gorakhpur, from 2007 to 2009, and achieved a 10th grade in Science at Government Jubilee Inter College, Gorakhpur, from 2005 to 2007. His educational background provides a strong foundation for his technical expertise in application and data analysis.
Background
Before joining ArisGlobal, Alok Kumar Pandey worked as an Application and Data Analyst at DataGenic from 2014 to 2016 in the Bengaluru Area, India. His experience in this role contributed to his skills in data management and analysis, which he later applied in his current position at ArisGlobal. His career trajectory reflects a consistent focus on technical leadership and service management.
Achievements
Alok Kumar Pandey has received repeated positive mentions in customer satisfaction surveys, indicating his effectiveness in managing client relationships. He has achieved defect-free configuration through effective team enablement. His initiatives, such as the automation of repetitive tasks, have enhanced efficiency and reduced effort within his team, contributing to overall operational success.