Harish Naik
About Harish Naik
Harish Naik is a Cloud Delivery Manager at ArisGlobal, where he has worked since 2017 in Mysuru, Karnataka, India. He has extensive experience in technical support and service delivery, having held various positions at companies such as Microsoft, IBM, and Accenture.
Work at ArisGlobal
Harish Naik has been serving as the Cloud Delivery Manager at ArisGlobal since 2017. In this role, he is responsible for overseeing cloud service delivery and ensuring compliance with industry standards. His work involves managing service level agreements and operational level agreements to define the parameters of cloud services. He has played a crucial role in the end-to-end setup of cloud infrastructure, including AWS operations and support.
Previous Employment Experience
Prior to his current position, Harish Naik held various roles in the technology sector. He worked at Microsoft as a Service Delivery Manager from 2013 to 2016, and at IBM in the same role from 2016 to 2017. He also served as a Technical Support Engineer at Accenture from 2009 to 2010 and at BioVision from 2007 to 2009. His experience includes working as a Senior Technical Support Engineer at Infinite Computer Solutions and as a Technical Support Officer at Convergys.
Education and Expertise
Harish Naik earned a Bachelor of Engineering in Industrial Engineering and Management from B. M. S. College of Engineering, where he studied from 2004 to 2010. He also completed his Pre-University Course (PUC) in Biology at Seshadripuram Composite College from 2001 to 2003. His educational background provides a solid foundation for his expertise in cloud infrastructure and technical support.
Compliance and Standards Management
In his professional capacity, Harish Naik has ensured that program deliverables adhere to compliance standards such as ISO 9001:2015 and ISO 27001:2013. He has also addressed privacy requirements in line with the General Data Protection Regulation (GDPR). His focus on compliance highlights his commitment to maintaining high standards in service delivery.
Cloud Infrastructure Development
Harish Naik has spearheaded the development of cloud infrastructure, focusing on AWS. His responsibilities included AWS infrastructure sizing, costing, procurement, operations, and support. He has developed strategies for cloud service delivery, ensuring that products meet customer needs and are capable of high-quality delivery.