Lalitha Venkatappa
About Lalitha Venkatappa
Lalitha Venkatappa is a Team Leader in Application Support at Arisglobal, with over 11 years of experience in the role. She has a background in technical support and language specialization, having worked with various companies including Renault Nissan and Deloitte Consulting.
Current Role at ArisGlobal
Lalitha Venkatappa serves as Team Leader in Application Support at ArisGlobal. She has held this position since 2013, accumulating over 11 years of experience in the role. Her responsibilities include overseeing application support operations and ensuring effective technical assistance for users.
Previous Experience in Application Support
Before joining ArisGlobal, Lalitha worked at Renault Nissan Automotive India Pvt Ltd. as a Senior Language Specialist from 2011 to 2012. She also held a position as Senior Executive at HCL Technologies for one month in 2010. Additionally, she spent six years at Nichi-in Software Solutions Pvt. Ltd. as a Senior Bilingual Engineer from 2004 to 2010, where she managed Japanese customer escalations.
Education and Technical Expertise
Lalitha Venkatappa studied Computer Science Engineering at Sri Jayachamarajendra College of Engineering in Mysore from 1996 to 2000. She completed her early education at S E S English Medium School in Siruguppa. Her technical expertise includes L1, L2, and L3 support technical analysis, which is critical for her current role in application support.
Consulting Experience
Lalitha has experience as a Senior Consultant at Deloitte Consulting. This role contributed to her understanding of technical support and customer service, enhancing her skills in managing complex client needs.