Pawan Kumar
About Pawan Kumar
Pawan Kumar serves as the Executive IT Services at ArisGlobal in Mysore since 2018, bringing expertise in IT support and infrastructure management. He holds a Bachelor of Engineering in Electrical and Electronics Engineering from Visvesvaraya Technological University and has prior experience at Wipro Limited and SIPSS GLOBAL INDIA PVT LIMITED.
Work at ArisGlobal
Pawan Kumar has been serving as Executive IT Services at ArisGlobal since 2018. In this role, he is responsible for various IT service management tasks in Mysore. His contributions include generating procedure guides for IT purchasing and user maintenance, particularly in Active Directory. His experience in this position spans six years, during which he has played a key role in enhancing IT processes within the organization.
Education and Expertise
Pawan Kumar earned a Bachelor of Engineering (B.E.) degree in Electrical and Electronics Engineering from Visvesvaraya Technological University. His studies took place from 2009 to 2015, covering a six-year period. This educational background provides him with a solid foundation in engineering principles, which he applies in his IT services role.
Previous Experience at Wipro Limited
Before joining ArisGlobal, Pawan Kumar worked at Wipro Limited as a Desktop Support Engineer from 2017 to 2018. In this capacity, he supported an IT infrastructure that included System Center Configuration Manager (SCCM) and Active Directory (AD). His responsibilities involved deploying patches, updates, and software to maintain efficient operations.
Experience at SIPSS GLOBAL INDIA PVT LIMITED
Pawan Kumar briefly worked as a System Administrator at SIPSS GLOBAL INDIA PVT LIMITED in 2016 for three months. During this time, he focused on diagnosing and resolving technical issues for over 500 employees. His role involved utilizing the Spiceworks ticketing system to manage support requests effectively.
Technical Skills and Tools
Pawan Kumar has demonstrated proficiency in various technical skills and tools throughout his career. He has experience in using SQL within Oracle databases to deliver rapid responses to technical support requests. His expertise in managing IT infrastructure and support systems has been a significant aspect of his professional development.