Shivakumar P
About Shivakumar P
Shivakumar P is a Technical Support Engineer at ArisGlobal, where he has worked since 2024, following two years as an Associate Support Engineer. He holds a Bachelor of Engineering from JSS Science and Technology University and has expertise in pharmacovigilance software solutions and database management using MySQL.
Work at ArisGlobal
Shivakumar P has been employed at ArisGlobal since 2024 as a Technical Support Engineer, following a two-year tenure as an Associate Support Engineer from 2022 to 2024. His role involves providing technical support for various applications, including ARISg, IRT, OST, and ESM. Prior to his position as Associate Support Engineer, he worked as a Graduate Trainee at ArisGlobal for five months in 2021. All of his roles have been based in Mysuru, Karnataka, India.
Education and Expertise
Shivakumar P earned a Bachelor of Engineering (BE) degree in Industrial and Production from JSS Science and Technology University, completing his studies from 2017 to 2021. His educational background has equipped him with the necessary skills to excel in technical support roles, particularly in the life sciences domain. He has developed expertise in supporting pharmacovigilance software solutions.
Technical Skills
Shivakumar P possesses strong technical skills, particularly in MySQL for database management and support tasks. He is proficient in handling technical support for various applications, including ARISg, IRT, OST, and ESM. Additionally, he has experience in manual testing and application support, which enhances his ability to address client needs effectively.
Background
Shivakumar P has a background in engineering, with a focus on industrial and production processes. His career began with a role as a Graduate Trainee at ArisGlobal, where he gained foundational experience in technical support. Over the years, he has advanced to more specialized roles, contributing to his professional growth in the technical support field.