Shreyas Avinash
About Shreyas Avinash
Shreyas Avinash serves as the Manager of Global Support at ArisGlobal in Bengaluru, India, where he has worked since 2022. With over 17 years of experience in IT service management and people management, he has held various roles in companies such as Oracle, AT&T, and Ernst & Young.
Work at ArisGlobal
Shreyas Avinash has been serving as the Manager of Global Support at ArisGlobal since 2022. In this role, he oversees global support operations, ensuring efficient service delivery to clients. His position is based in Bengaluru, Karnataka, India, where he utilizes his extensive experience in IT service management to enhance operational effectiveness.
Education and Expertise
Shreyas Avinash completed his Bachelor of Commerce (B.Com.) in Accounting and Finance from SSMRV College between 2000 and 2003. He also attended Shanthinikatan Trust School from 1990 to 1998. He holds several professional certifications, including ITIL, SAFe Agilist, SAFe Scrum Master, and OCI Foundations, which contribute to his expertise in incident management and client services.
Background
Shreyas Avinash has over 17 years of experience in people management and IT service management. His career includes significant roles at various organizations, including Oracle, Ernst & Young, Convergys, and AT&T. He has developed a strong background in managing global support operations and incident management throughout his professional journey.
Previous Work Experience
Prior to his current role, Shreyas Avinash worked at Oracle as a Major Incident Facilitator from 2016 to 2020 and as a Principal Major Incident Commander from 2020 to 2022. He also held positions at AT&T, including Client Services Manager, Application Specialist, and Team Lead, contributing to his comprehensive understanding of client support and technical services. His earlier experience includes a role as a Client Support Specialist at Ernst & Young and as a Customer Care Officer at Convergys.