Benjamin Harrison
About Benjamin Harrison
Benjamin Harrison is the Service Delivery Manager at Arista Networks in Nashua, New Hampshire, overseeing technical services and logistics for a major customer.
Title and Role
Benjamin Harrison is currently serving as the Service Delivery Manager at Arista Networks, a role he has held since 2020. In this capacity, he acts as the lead coordinator and primary escalation point for technical services and logistics. His responsibilities include supervising over 12 Technical Solutions Engineers and providing direct customer support. Harrison also develops and delivers Quarterly Business Reviews to customer VP and Director-level constituents at Arista's second largest customer.
Experience at Arista Networks
Prior to his current role, Benjamin Harrison worked as a Technical Solutions Engineer at Arista Networks from 2017 to 2022, totaling five years of experience. In his time there, he honed his skills in technical troubleshooting and customer support, which paved the way for his current role as Service Delivery Manager. His enduring tenure at Arista reflects his deep expertise and commitment to the field of technical solutions and service delivery management.
Previous Roles in the Industry
Before joining Arista Networks, Harrison was employed at Dell from 2010 to 2017 as a Master Engineer. He accumulated seven years of experience focusing on advanced engineering tasks. Additionally, he worked as a Quality Specialist at Data Plus Hospitality Solutions from 2008 to 2010 and as a Quality Supervisor at Princeton Technology Corporation from 2003 to 2008. His career began at Unisys as a Field Service Technician in 2002 and as a Technical Teaching Assistant at Boston University Corporate Education Center from 2001 to 2002.
Educational Background
Benjamin Harrison studied at Hesser College from 2003 to 2005, where he completed his education over the course of two years. His academic background laid a strong foundation for his subsequent career in technical services and engineering, equipping him with the essential knowledge and skills required for the industry.