Diogo Mendes
About Diogo Mendes
Diogo Mendes is a Technical Lead - EMEA at Arista Networks, with extensive experience in network engineering and technology specialization.
Title
Diogo Mendes is currently the Technical Lead for the EMEA region at Arista Networks.
Company
Diogo Mendes has been working at Arista Networks since 2016. Arista Networks is a global leader in data-driven networking, delivering software-driven cloud networking solutions for large data centers, storage, and computing environments.
Professional Experience
Diogo Mendes has had an extensive career in network engineering and technology roles. Prior to Arista Networks, he worked at Logicalis Brasil as a Technology Specialist in 2015. From 2011 to 2014, he was a Senior Network Engineer at NEC Latin America S.A. Before that, he held the same title at Secretaria da Fazenda - SP from 2009 to 2011. In 2009, he was a Senior Network Analyst at iG - Internet Group. Earlier in his career, he served as Network Analyst at Secretaria da Fazenda do Estado de Sao Paulo from 2008 to 2009 and as Support Analyst at ConsulData from 2005 to 2008.
Education and Expertise
Diogo Mendes has a rich educational background focused on Information Technology and language studies. He studied Cloud Technologies at Letterkenny Institute of Technology, where he achieved a Post Graduate degree in 2020. Additionally, he took multiple ESL courses: at ECM: European College Management in 2016, ILAC International College in 2011, and Cultura Inglesa from 2007 to 2008. He also has a degree in Computer Networks from UNIMONTE, completed in 2007.
Responsibilities at Arista Networks
At Arista Networks, Diogo Mendes plays a crucial role in several areas. He is actively involved in the hiring process for Technical Assistance Center (TAC) engineers. He is responsible for planning, developing, and delivering technical training sessions. Additionally, he leads knowledge management initiatives within the global team and works closely with escalation management to analyze technical aspects of escalations and define corrective actions. Diogo also focuses on proactive technical projects aimed at improving service quality for customers.