Sabrina Yen
About Sabrina Yen
Sabrina Yen is the Manager of Service Operations at Arista Networks, with a background in Industrial Engineering and Operations Research from UC Berkeley.
Current Role at Arista Networks
Sabrina Yen is the Manager of Service Operations at Arista Networks, where she has been employed since 2012 in Santa Clara, CA. Her role involves overseeing operations that ensure efficient service delivery.
Previous Experience at Cisco Systems
Before joining Arista Networks, Sabrina Yen worked at Cisco Systems from 2005 to 2012. She held the position of Customer Value Team Lead and Program Manager. During her tenure in San Jose, CA, she focused on managing customer value and implementing key operational programs.
Education and Expertise
Sabrina Yen graduated from the University of California, Berkeley, where she earned a Bachelor of Science in Industrial Engineering and Operations Research. She studied at the prestigious institution from 2001 to 2005, gaining core competencies in engineering and operations management.
Operational Improvements
Sabrina Yen implemented a product lead time report at Arista Networks that led to a significant improvement in delivery time to customers, boosting the delivery goal achievement from 70% to 90% by the end of each quarter. Additionally, she enhanced fulfillment scheduling logic, saving the Direct Fulfillment team one hour of manual work weekly.
Supply Chain Management
In her role, Sabrina Yen managed the relationship with a contract manufacturer, ensuring outstanding delivery metrics. She also serves as the global lead for the memory commodity, where she collaborates with planners and suppliers to expedite shortage recovery, critical to maintaining supply chain efficiency.