Sarah Howell
About Sarah Howell
Sarah Howell is the TAC Training Lead at Arista Networks, specializing in network design, optimization, and post-deployment troubleshooting, based in Cary, North Carolina.
Role as TAC Training Lead at Arista Networks
Sarah Howell is currently serving as the TAC Training Lead at Arista Networks, a role she has held since 2015. Based in Cary, North Carolina, she spearheads the training initiatives for the Technical Assistance Center (TAC). Her responsibilities include designing and implementing comprehensive training programs for new and existing team members, ensuring high levels of technical knowledge and customer support proficiency across the organization.
Previous Experience in Advanced Services at Arista
Sarah Howell previously worked at Arista as an Advanced Services Engineer for 9 months from 2018 to 2019 in Cary. During her time in this role, she was involved in providing advanced technical support and post-deployment troubleshooting for customers. This position required a deep understanding of networking principles and the ability to solve complex problems efficiently.
Experience as Senior Technical Instructor at iPexpert, Inc.
In 2015, Sarah Howell served as a Senior Technical Instructor at iPexpert, Inc. for a period of 2 months in RTP, North Carolina. In this role, she was responsible for delivering high-level technical training to professionals seeking advanced certification in networking and other IT disciplines. Her role was critical in the development and success of the training programs at iPexpert.
Customer Support Engineer at Cisco Systems
From 2013 to 2015, Sarah Howell was employed at Cisco Systems as a Customer Support Engineer with a specialization in CCIE Data Center. Located in RTP, North Carolina, her role involved resolving complex technical issues for clients and providing top-tier customer support. This position required in-depth technical knowledge and the ability to address varied and challenging queries efficiently.
Educational Background
Sarah Howell has a strong educational background, starting with a Bachelor's degree in Chemistry from the University of North Carolina at Chapel Hill, where she studied from 1992 to 1996. She also studied German at the University of Tübingen, achieving a minor in the subject between 1994 and 1995. Additionally, Sarah Howell holds an ACE Level 5 certification in Networking DevOps, showcasing her advanced skills and knowledge in network design, optimization, and troubleshooting.