Smita Birge
About Smita Birge
Smita Birge is a System Engineer at Arista Networks in Bengaluru, India, with a background in Electrical, Electronics, and Communications Engineering.
Current Title and Role at Arista Networks
Smita Birge holds the position of System Engineer at Arista Networks since 2019. Her responsibilities include handling system and network-related issues, especially with Mojo and Arista WiFi products. She monitors and troubleshoots alerts arising from Nagios and Logic Monitor related to Linux systems and networks. Smita provides first-level resolution for these alerts and collaborates with second and third-level resolution teams. Additionally, she deals with ISPs to resolve Public WAN issues related to the BGP protocol and follows ITIL/SLA processes to manage incidents via Zendesk tickets.
Previous Experience at J P Morgan Chase India
Before joining Arista Networks, Smita Birge worked as a Technical Assistant at J P Morgan Chase India Private Limited from 2018 to 2019. During her tenure of 11 months, she contributed to various technical tasks, leveraging her expertise in systems engineering and technical support.
Education in Electrical, Electronics and Communications Engineering
Smita Birge completed her Bachelor of Engineering (BE) in Electrical, Electronics, and Communications Engineering from M G M College of Engineering, Nanded, and S.R.T.M.U.N. She studied from 2010 to 2014, gaining significant knowledge and skills in her field. She also undertook a project on 'Vehicle Anticollision using Ultrasonic Sensor' during her final year.
Internship and Lab Support Experience
In 2018, Smita Birge interned as a Lab Support Intern at Complete Open Source Solutions in the RHCSA and RHCE domain. For five months, she gained practical experience in Hyderabad, Telangana, India, enhancing her skills and understanding of open source technologies.
Technical Support Engineer Role at Voxvalley Technologies
From 2014 to 2016, Smita Birge worked at Voxvalley Technologies as a Technical Support Engineer. Over the span of two years, she provided technical support, addressing various customer issues and contributing to the firm's technology solutions.