Chris Belden

VP, Customer Success @ Arity

About Chris Belden

Chris Belden serves as the VP of Customer Success at Arity, bringing extensive experience in customer success and operations from previous roles at Verizon Telematics, Telogis, and Novell. He holds an MBA from the University of Colorado Denver and a BA in Speech Communications and Psychology from the University of Denver.

Current Role at Arity

Chris Belden serves as the Vice President of Customer Success at Arity, a position he has held since 2017. In this role, he focuses on enhancing customer experiences and driving success for clients. His leadership style is adaptive and approachable, promoting a culture that values individual contributions while encouraging teams to stretch their capabilities. Belden's commitment to customer success is evident in his strategic initiatives aimed at fostering long-term relationships with clients.

Previous Experience at Verizon Telematics Inc.

Before joining Arity, Chris Belden worked at Verizon Telematics Inc. as the Chief Customer Success Officer for a period of 10 months from 2016 to 2017. In this role, he was responsible for overseeing customer success strategies and ensuring that clients received maximum value from their services. His tenure at Verizon Telematics contributed to his expertise in customer engagement and service delivery.

Professional Background and Leadership Roles

Chris Belden has held several significant positions throughout his career. He served as the Principal of Worldwide Services at Novell, Inc. from 2002 to 2006, and as the Vice President of Operations & Technology at Jetaway Travel Inc. from 2006 to 2008. Additionally, he was the Senior Vice President of Global Services & Customer Success at Telogis from 2008 to 2016. His diverse experience across various industries has equipped him with a comprehensive understanding of customer success and operational excellence.

Education and Academic Background

Chris Belden holds a Master of Business Administration (MBA) from the University of Colorado Denver. He also earned a Bachelor of Arts degree in Speech Communications and Psychology from the University of Denver. His educational background has provided him with a strong foundation in business principles and effective communication, which he applies in his leadership roles.

Engagement with Technology Services Industry Association

Since 2014, Chris Belden has been an Executive Advisory Board Member at the Technology Services Industry Association (TSIA). In this capacity, he engages with industry leaders, venture capitalists, and technology executives to discuss trends and best practices in customer success and service management. His involvement with TSIA reflects his commitment to professional development and industry collaboration.

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