Diamond Hawkins
About Diamond Hawkins
Diamond Hawkins is a Technical Writer with a background in risk analysis and application analysis. Currently employed at Arity, she specializes in transforming complex technical information into accessible content and collaborates with cross-functional teams.
Work at Arity
Diamond Hawkins has been employed at Arity as a Technical Writer since 2020. In this role, she focuses on creating and maintaining a comprehensive library of documentation. Her responsibilities include collaborating with cross-functional teams to transcribe presentations and generate retrievable content. This position allows her to leverage her expertise in transforming complex technical information into accessible content for a broad audience.
Previous Experience in Technical Writing and Analysis
Prior to her current role at Arity, Diamond Hawkins worked at PayPal as a Risk Analyst from 2016 to 2020. She also served as an Application Analyst at Braintree from 2014 to 2016. Her experience includes working as a Data Analyst/Research Intern at the National Science Foundation in 2012, and as a Content Management Intern at Heifer International in 2013. These roles contributed to her skills in technical writing and analysis.
Education and Expertise
Diamond Hawkins studied at the University of Washington, where she earned a Certificate in E-Learning & Instructional Design, focusing on Educational/Instructional Technology from 2018 to 2019. She also holds a Bachelor's Degree in Computer Science from Philander Smith College, which she completed from 2010 to 2014. Her educational background supports her specialization in transforming complex technical information into accessible content.
Background in Customer Support and Technology
Before her technical writing career, Diamond Hawkins gained experience in customer support and technology roles. She worked as an Easy Tech Associate at Staples for six months in 2014 and held a position as an Office Aide at Philander Smith College from 2013 to 2014. Additionally, she worked as a Data Classification Temp at The NPD Group in 2014, which provided her with a diverse background in technology and support.