Monica Dirk
About Monica Dirk
Monica Dirk is an Operational Excellence Lead currently working at Arity in Chicago, Illinois. She has a diverse background in insurance and data analytics, having held various roles at Clearcover, Allstate, and Arity since completing her Bachelor of Arts in English at Indiana University Bloomington.
Current Role at Arity
Monica Dirk serves as the Operational Excellence Lead at Arity, a position she has held since 2021. In this role, she focuses on enhancing operational processes and driving efficiency within the organization. Her work is centered in Chicago, Illinois, where she applies her expertise in data science and analytics to improve operational outcomes.
Previous Experience at Arity
Prior to her current role, Monica held multiple positions at Arity. She worked as a People Strategist in Data Science & Analytics from 2018 to 2019, followed by her role as a Rating Services Senior Consultant from 2019 to 2020. In these positions, she contributed to various projects that leveraged data analytics to inform strategic decisions.
Experience at Clearcover and Allstate
Monica worked as an Insurance Product Manager at Clearcover from 2020 to 2021, where she focused on product development and management. Before that, she spent time at Allstate, serving as an Industrial Engineering Consultant from 2017 to 2018 and as a Claims Communication Analyst from 2016 to 2017. Her roles at Allstate involved analyzing processes and improving communication strategies within the claims department.
Educational Background
Monica earned her Bachelor of Arts (BA) in English from Indiana University Bloomington, where she studied from 2012 to 2016. During her time at the university, she also served as the Panhellenic Association Vice President of Recruitment from 2015 to 2016, demonstrating her leadership and organizational skills.