Deja Nichols
About Deja Nichols
Deja Nichols is a Business Analyst and Records Management Specialist with over a decade of experience, currently employed at Armedia. She has received the People Growth award in 2023 and has worked with notable clients including Xerox and the USDA, specializing in records management and business process improvement.
Work at Armedia
Deja Nichols has been employed at Armedia since 2013, serving as a Business Analyst and Records Management Specialist. In this role, she focuses on records management within the federal government sector, applying her expertise to ensure compliance with regulatory standards. Her responsibilities include analyzing business processes and implementing solutions to enhance operational efficiency.
Education and Expertise
Deja Nichols studied Business Administration and Management at the University of Alaska Anchorage from 2010 to 2012. This educational background has equipped her with a solid foundation in business principles, which she applies in her current role. Her expertise includes software implementation approaches and business process modeling, which she utilizes to improve customer service and human resources operations.
Background
Before joining Armedia, Deja Nichols worked as a Customer Service Representative at Debt Reduction Services Inc. in Boise, Idaho, from 2007 to 2009. This early experience contributed to her understanding of customer relations and service delivery. She has since collaborated with high-profile clients, including the Joint Chief Staff and USDA, on complex enterprise content management projects.
Achievements
In 2023, Deja Nichols was awarded the People Growth award, recognizing her contributions to team development and organizational growth. She has a proven track record of improving business processes by identifying bottlenecks and implementing effective 'To-Be' solutions, demonstrating her commitment to operational excellence.
Client Collaboration and Projects
Deja Nichols has extensive experience working with diverse clients, including Xerox, Booz Allen Hamilton, and Michelin Tires. Her role often involves collaborating on complex enterprise content management projects, showcasing her ability to manage intricate requirements and deliver results that meet client expectations.