Heidi Williams, Pmp, Csm
About Heidi Williams, Pmp, Csm
Heidi Williams is a Project Manager in Commercial Operations at Arrowhead General Insurance Agency, Inc., where she has worked since 2021. She has previous experience as a Billing Specialist at ScriptPro and as a Business Analyst at Lockton Companies.
Work at Arrowhead General Insurance Agency
Heidi Williams has been serving as a Project Manager in Commercial Operations at Arrowhead General Insurance Agency, Inc. since 2021. In this role, she is responsible for overseeing various projects related to commercial operations. Her position is based in Overland Park, Kansas, where she has contributed to the agency's operational efficiency and project execution for three years.
Previous Experience in Insurance and Billing
Before joining Arrowhead General Insurance Agency, Heidi Williams worked at Lockton Companies as a Business Analyst from 2013 to 2021. During her eight years there, she focused on analyzing business processes and improving operational workflows. Prior to that, she was employed at ScriptPro as a Billing Specialist from 2005 to 2008, where she managed billing processes and contributed to financial operations.
Education and Expertise
Heidi Williams earned her Bachelor's degree in Business Management and Analysis from Bellevue University, completing her studies from 2011 to 2012. This educational background has equipped her with the skills necessary for project management and business analysis, enhancing her capabilities in her current role.
Professional Certifications
Heidi Williams holds professional certifications as a Project Management Professional (PMP) and a Certified ScrumMaster (CSM). These certifications demonstrate her commitment to project management principles and agile methodologies, further supporting her effectiveness in managing projects within the commercial operations sector.