Justine Vergara
About Justine Vergara
Justine Vergara is a Software Quality Assurance Analyst with extensive experience in quality assurance metrics and team training. She has worked in various roles within the insurance and medical sectors and holds multiple degrees and certifications from the University of California, San Diego.
Current Role at Arrowhead General Insurance Agency
Justine Vergara serves as a Software Quality Assurance Analyst at Arrowhead General Insurance Agency, Inc. since 2017. In this role, she develops and analyzes quality assurance metrics, including defect densities and open defect counts, utilizing Jira. She actively participates in the review of specifications and requirement gathering, contributing to the overall quality assurance processes within the organization. Additionally, she is involved in mentoring and training new team members and external business partners in software quality assurance practices and methodologies.
Previous Experience in Insurance and Claims
Prior to her current position, Justine Vergara worked at Berkshire Hathaway Homestate Companies as a Claims Professional for four months in 2016. She also held the role of New Business Processing Associate at Wealth Financial Life Insurance for nine months in 2016. These positions provided her with foundational experience in the insurance industry and claims processing, enhancing her understanding of the operational aspects of insurance.
Educational Background in Biology and Psychology
Justine Vergara studied at the University of California, San Diego, where she earned a Bachelor of Science (B.S.) in Biology and a Bachelor of Arts (B.A.) in Psychology, both completed between 2008 and 2013. This educational background equipped her with a strong foundation in scientific principles and human behavior, which can be beneficial in her analytical roles.
Certifications in Software Quality Assurance and Project Management
Justine Vergara has pursued further education in software quality assurance through UC San Diego Extension, obtaining a Software Quality Assurance Certification in 2021. She also achieved a Java Certification, enhancing her technical skills in software development. Currently, she is working towards a Project Management certification to qualify for the PMP exam and has received a Scrum Master Certification, preparing to sit for the CAPM exam.
Experience as a Lab Assistant
Earlier in her career, Justine Vergara worked as a Lab Assistant at the University of California, San Diego - School of Medicine from 2012 to 2013. This role provided her with hands-on experience in a research environment, contributing to her analytical skills and understanding of scientific processes.