Michael Contreras
About Michael Contreras
Michael Contreras is a Marketing Specialist at Arrowhead General Insurance Agency, Inc., where he leads marketing efforts for new and renewal business. He has a background in administrative support and education, with a degree in Business Administration from the University of California, Riverside.
Work at Arrowhead General Insurance Agency
Michael Contreras has been employed as a Marketing Specialist at Arrowhead General Insurance Agency, Inc. since 2021. In this role, he leads marketing efforts for both new and renewal business. He analyzes end customer risk characteristics to determine coverage needs and identifies appropriate markets. Additionally, he monitors and analyzes customer, market, and competitive information to enhance the effectiveness of marketing activities. His responsibilities also include providing feedback to the Marketing Manager regarding carrier appetite and market trends.
Education and Expertise
Michael Contreras earned a Bachelor of Science (BS) degree in Business Administration from the University of California, Riverside, where he studied from 2007 to 2011. His educational background provides a strong foundation for his work in marketing and risk analysis within the insurance industry. He applies his knowledge to advise Account Executives and end customers on coverage options, limitations, and risk control opportunities.
Previous Experience at California Baptist University
Before joining Arrowhead General Insurance Agency, Michael Contreras worked at California Baptist University as a Didactic Administrative Support Specialist from 2015 to 2021. In this position, he contributed to administrative tasks and supported the educational environment for six years in Riverside, CA. This role helped him develop skills that are applicable in his current marketing position.
Background in Education
Michael Contreras has a background in education, having worked as a Substitute Teacher for Moreno Valley Unified School District for two months in 2015. He also served as an Early Warning Peer Educator at the University of California, Riverside, from 2010 to 2011. These experiences provided him with insights into communication and support, which are beneficial in his current role in marketing.
Sales Techniques and Negotiation Skills
In his current role, Michael Contreras utilizes effective sales techniques to maximize account closure rates and achieve agency sales goals. He negotiates the best available proposals from carriers and presents those alternatives to Account Executives and end customers. His analytical skills and market knowledge enable him to effectively contribute to the agency's marketing strategies.