Michael Steward
About Michael Steward
Michael Steward serves as the Vice President of Personal Property Underwriting and Customer Service at Arrowhead General Insurance Agency, Inc. He has extensive experience in the insurance industry, having held various underwriting and claims roles over two decades.
Current Role at Arrowhead General Insurance Agency
Michael Steward serves as the Vice President of Personal Property Underwriting and Customer Service at Arrowhead General Insurance Agency, Inc. since 2018. In this role, he oversees underwriting operations and customer service functions for the property division, which encompasses homeowners, renters, condo, and dwelling fire policies. His responsibilities include ensuring the profitability, growth, and retention of Arrowhead's property portfolio. He conducts regular audits and reviews to maintain compliance and performance in underwriting and service processes.
Previous Experience in Insurance Industry
Prior to his current position, Michael Steward accumulated extensive experience in the insurance sector. He worked at Brown and Brown Insurance as an Underwriting Supervisor from 2007 to 2015, where he managed underwriting processes in the Greater San Diego Area. Before that, he was an Underwriter at The Hartford from 2003 to 2006. His career in insurance began at GEICO, where he served as a Claims Adjuster from 1998 to 2003. This diverse background has equipped him with valuable skills in risk control, analytical thinking, and problem-solving.
Educational Background in Business Administration
Michael Steward studied Business Administration and Management at Palomar College from 2000 to 2003. His education provided him with foundational knowledge and skills relevant to his career in the insurance industry. This academic background supports his current role in managing underwriting and customer service operations.
Vendor Management and Industry Relationships
In his role at Arrowhead, Michael Steward manages relationships with various vendors, including ISO, XACTWARE, and National Insurance Inspection Services. These partnerships are essential for maintaining effective underwriting practices and enhancing customer service within the property division.