Theresa Tracy Waites
About Theresa Tracy Waites
Theresa Tracy Waites serves as an Office Branch Manager and has over 20 years of experience in administrative roles. She has worked at Cdk Global since 2014 and has previously held positions in various companies, contributing to operations that support thousands of dealerships worldwide.
Current Role at CDK Global
Theresa Tracy Waites currently serves as a Contract Specialist at CDK Global, a position she has held since 2014. In this role, she contributes to a global operation that serves over 27,000 dealerships across 100 countries. Her responsibilities include managing contracts and ensuring compliance with company policies. CDK Global is recognized for its significant revenue, exceeding $2 billion, highlighting the scale and impact of her work within the organization.
Previous Experience in Insurance and Customer Service
Before her current position, Theresa Waites worked at Direct General Insurance as a Sales Manager and Producing Agent from 2000 to 2010 in Nashville, Tennessee. She also held the role of Customer Service Representative at Aon from 2011 to 2012 in London, Greater London, United Kingdom. Additionally, she briefly worked as a Contract Administrator at CDK Global in 2014. Her diverse experience in the insurance and customer service sectors has contributed to her extensive knowledge in managing client relationships and administrative processes.
Education and Qualifications
Theresa Tracy Waites studied at Pearl River Community College, where she achieved a Master of Science degree. Her educational background also includes attending Petal High School. This academic foundation has equipped her with the skills necessary for her roles in management and customer service within the professional office environment.
Professional Background and Expertise
With over 20 years of experience in a professional office environment, Theresa Waites has developed expertise in enhancing administrative procedures and customer service. Her career spans various roles and industries, allowing her to build a comprehensive skill set that includes contract management, sales, and customer relations. This extensive background supports her effectiveness in her current managerial role.