Adam Lees
About Adam Lees
Adam Lees is an IT Analyst currently working at Arup in Newcastle upon Tyne, United Kingdom. He has a background in system administration and support, with previous roles at RCDTS and HM Revenue & Customs, and holds a degree in Computer Science from The Open University.
Current Role at Arup
Adam Lees currently works as an IT Analyst at Arup in Newcastle upon Tyne, United Kingdom. He began his role in 2020 and continues to contribute to the company's IT department. His work involves managing and analyzing Arup's IT systems to ensure operational efficiency and problem-solving within the organization.
Previous Experience at RCDTS
Before joining Arup, Adam Lees held multiple positions at RCDTS. He worked as a System Administrator from 2019 to 2020 in Longbenton and as a Senior Second Line Support Analyst from 2019 to 2020 in Newcastle upon Tyne. Additionally, he served as a Second Line Support Analyst from 2017 to 2019. During his time at RCDTS, he focused on IT support, system administration, and troubleshooting complex technical issues.
Early Career at HM Revenue & Customs
Adam Lees began his professional journey at HM Revenue & Customs as a Customer Service Representative. He worked there from 2015 to 2017 in Longbenton. His responsibilities included assisting customers, resolving inquiries, and ensuring a high level of customer satisfaction. This role provided Adam with foundational skills in communication and customer service.
Educational Background
Adam Lees has a diverse educational background in information technology and computer science. He earned a degree in Computer Science from The Open University, completing his studies between 2015 and 2022. Additionally, he obtained a Level 3 Extended Diploma in IT Hardware from Northumberland College, where he studied from 2011 to 2013. His secondary education was completed at James Calvert Spence College, from 2007 to 2011.