Alberto Gomes
About Alberto Gomes
Alberto Gomes is an IT Support Analyst at Arup, providing 24x5 IT support services across multiple regions including the UK, Americas, and Hong Kong.
Title
Alberto Gomes is an IT Support Analyst currently working at Arup. He holds a significant role within the IT department, responsible for providing technical support and ensuring the smooth operation of IT systems and applications.
Company
Alberto Gomes has been employed at Arup as an IT Support Analyst. His role in this multinational professional services firm involves extensive IT support activities catering to various regions, including the UK, Americas, and Hong Kong.
Previous Employment
Before joining Arup, Alberto worked at Record Group as an Assistant Scheduling. His tenure at Record Group lasted from 2011 to 2015, during which he was involved in scheduling and administrative support tasks.
Global IT Support
As part of a global team at Arup, Alberto Gomes provides 24x5 IT support services. His responsibilities include coordinating with team members across different regions through daily handover meetings to ensure knowledge sharing and coordinated activity management.
IT Support Responsibilities
Alberto handles a range of tasks including troubleshooting, configuration, and data management for proprietary and in-house applications. He is also involved in customizations, integration support, and managing user accounts and roles. In addition, he engages in business analysis and administration tasks, such as creating views and reports.