Alice Leahy
About Alice Leahy
Alice Leahy is the Reception Manager at Arup in London, with a background in customer service and event coordination.
Current Role at Arup
Alice Leahy is the Reception Manager at Arup, based in London, United Kingdom. She has held this position since 2017, overseeing the reception area and ensuring smooth operations in client and employee interactions. Her role focuses on managing front desk activities and maintaining a professional environment conducive to effective functioning.
Career at University of Hertfordshire
Before joining Arup, Alice Leahy served as a Customer Service Manager at the University of Hertfordshire in Hatfield, Hertfordshire. From 2015 to 2017, she was responsible for managing customer service operations, enhancing user experience, and addressing student and staff queries. Her role also involved streamlining service processes to improve efficiency.
Experience as Corporate Receptionist at Office Concierge
In 2015, Alice Leahy worked as a Corporate Receptionist at Office Concierge in London. During her 10-month tenure, she managed high-level reception duties, greeted visitors, and maintained the professional image of the company. Her responsibilities included coordinating appointments and providing administrative support to various departments.
Background in Fraud Management at Crew Clothing Co
From 2013 to 2015, Alice Leahy was employed at Crew Clothing Co in London, where she served as a Fraud Manager and Customer Services Assistant. Her work involved handling fraud detection and prevention, as well as providing high-quality customer service. She worked on enhancing customer satisfaction and addressing concerns related to fraud and financial discrepancies.
Education at De Montfort University
Alice Leahy attended De Montfort University, where she studied Design and completed her Bachelors between 2009 and 2011. Her academic background in design has contributed to her skills in managing aesthetically pleasing and functional work environments, ensuring an effective front desk experience in her professional roles.