Cathy Mustard

Business Services Digital Manager @ Arup

About Cathy Mustard

Cathy Mustard is the Business Services Digital Manager at Arup, with extensive experience in HR and business services management, and holds multiple professional qualifications.

Current Role at Arup

Cathy Mustard currently holds the position of Business Services Digital Manager at Arup. She embarked on this role in 2019. Her responsibilities involve developing digital learning journeys and training programs for the Business Services network that spans the UK, India, the Middle East, and Africa. Cathy aims to improve workflow mapping and process improvement to facilitate automation within the Business Services network.

Career at Arup

Cathy Mustard began her tenure at Arup in 2001 as a Senior HR Systems Officer, a position she held until 2008. She then became the HR Metrics Manager from 2008 to 2011. In 2011, she transitioned to the role of Business Services Manager, overseeing teams in the Midlands. Her duties included managing Finance, Marketing, Facilities Management, Secretarial Support, Library Services, Health & Safety, and Document Control. She also oversaw facilities management for Arup's offices in Solihull and Nottingham.

Previous Work Experience

Prior to joining Arup, Cathy Mustard worked as an HR Officer at Ideal Hardware from 2000 to 2001. Before that, she was a Temporary Assignments Officer at ATS from 1998 to 2000, located in Kingston upon Thames, United Kingdom. These roles helped her build a strong foundation in HR and temporary staffing solutions.

Educational Background

Cathy Mustard attended Kingston University, where she obtained a BSc Hons in Applied Physics and German, completing her studies in 1997. She furthered her education at the same institution by earning a PgDip in Personnel Management from 1999 to 2001. Her academic background provided a comprehensive understanding of both technical and human resource management skills.

Professional Qualifications and Training

Cathy Mustard holds several professional qualifications, including CMgr MCMI and MCIPD. She has completed Yellow Belt training in Lean Six Sigma, focusing on implementation within Business Services. Additionally, she achieved ILM Level 5 in Coaching & Mentoring in Management. Cathy is also experienced in project management for Oracle-related products such as iRecruitment, LMS, HRMS, and Discoverer.

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