Charlotte Rawstron
About Charlotte Rawstron
Charlotte Rawstron is an Information Technology Support Analyst with a diverse background in customer service, administrative roles, and safety coordination.
Current Role: Information Technology Support Analyst
Charlotte Rawstron is currently serving as an Information Technology Support Analyst, beginning her role in 2021. Her core responsibilities in this position include providing technical support and troubleshooting assistance for IT-related issues within the organization. Charlotte's role likely involves ensuring the smooth operation of computer systems, addressing both hardware and software concerns, and supporting end-users to resolve their technical problems efficiently.
Previous Experience as Safety Coordinator
Prior to her current role, Charlotte Rawstron worked as a Safety Coordinator from 2020 to 2021. In this capacity, she was responsible for overseeing safety protocols, ensuring compliance with safety regulations, and implementing health and safety policies. Her time in this role contributed to maintaining a safe working environment and reducing workplace incidents.
Experience as Personal Assistant and Team Assistant
From 2019 to 2021, Charlotte Rawstron held roles as a Personal Assistant and Team Assistant. As a Personal Assistant, she managed schedules, coordinated meetings, and handled various administrative tasks. In her role as Team Assistant, she provided support to team members, facilitated communications, and contributed to the overall efficiency of the team. These positions honed her organizational and multitasking skills.
International Work Experience with Lifestyle Holidays
Charlotte Rawstron worked with Lifestyle Holidays as a Campsite Representative in Girona, Spain, in 2019 and 2018. During her tenure, spanning 6 months in 2019 and 5 months in 2018, she was responsible for ensuring customer satisfaction, addressing guest inquiries, and managing campsite operations. This international experience provided her with valuable insights into customer service and operations management in a dynamic environment.
Customer Service Roles with Jet2.com and Jet2holidays
Charlotte Rawstron also worked as a Customer Service Executive at Jet2.com and Jet2holidays for a brief period of one month in 2018. In this temporary role, she assisted customers with their travel-related queries and ensured a high level of customer service. Her responsibilities included handling reservations, providing travel information, and resolving customer issues promptly.