Chris Owen
About Chris Owen
Chris Owen is the Client Services Team Lead at Arup, overseeing support for 500 users across the APAC region. He has a diverse background in technical support and system administration roles across various industries and locations.
Current Position at Arup
Chris Owen is currently serving as the Client Services Team Lead at Arup since 2015. Based in Brisbane, Queensland, Australia, Chris leads a team that provides support to 500 users across office and project sites in the APAC region. He is a key member of the wider Australasia Client Services team, ensuring delivery of services and support efficiently across the region.
Previous Roles at Dental Axess and ICES
Before joining Arup, Chris Owen worked as a Help Desk Support Specialist at Dental Axess in Sydney, New South Wales, Australia, for six months in 2015. Prior to that, he was employed as a Technical Support Analyst/System Administrator at ICES – Institute for Clinical Evaluative Sciences in Toronto, Canada, from 2013 to 2015.
Experience at BCA Research and ICBC
Chris Owen held the position of Desktop Support Analyst at BCA Research in Montreal from 2011 to 2013. He also worked at ICBC in Vancouver as the Windows 7 Problem Queue Lead from 2010 to 2011 for six months.
Early Career and Education
Chris started his career as a Network Technician at Synergize IT in Sydney, Australia, from 2002 to 2006. He has a Certificate II in Network Engineering from TAFE, completed between 2003 and 2004. Chris also holds a Higher School Certificate from Balmain High School, having studied there from 1997 to 2000.
Roles at BC Hydro, Talisman Energy, and Petro Canada
In 2010, Chris Owen worked as Onsite Technical Services - Tier 2 at BC Hydro in Vancouver for four months. He also served as Team Lead - Windows Vista Deployment at Talisman Energy in Calgary for seven months from 2009 to 2010 and as a Service Desk Analyst - Tier 1 at Petro Canada for seven months from 2008 to 2009.
Technical Support at Knowall IT Ltd
Chris was employed by Knowall IT Ltd as a Technical Support professional in London, United Kingdom, for eight months in 2008. This role added to his extensive experience across various IT support functions on a global scale.