Erik Johnson
About Erik Johnson
Erik Johnson is an IT Support Analyst at Arup with a diverse background in IT support and training roles.
IT Support Analyst at Arup
Erik Johnson has been working as an IT Support Analyst at Arup since 2018. He operates out of the San Francisco Bay Area, assisting with various IT support needs for the international professional services firm. His role involves troubleshooting technical issues, providing support for software and hardware, and aiding in the seamless operation of IT services within the company.
Previous Experience at Bank of the West
Before joining Arup, Erik Johnson worked as an IT Support/Onboarding Specialist at Bank of the West. His tenure lasted from 2017 to 2018, during which he was based in San Ramon, California. In this role, Erik specialized in providing onboarding support, setting up new users, and addressing IT-related issues for banking staff.
Desktop Support Internship at KKR & Co. L.P.
In 2017, Erik Johnson served as a Desktop Support Intern at KKR & Co. L.P. for six months. Working in the San Francisco Bay Area, he gained valuable experience in desktop support, including troubleshooting technical problems and assisting with IT infrastructure tasks.
IT Trainee Experience at Year Up
From 2016 to 2017, Erik Johnson participated in the Year Up program as an Information Technology Trainee. During his 10-month training period, also in the San Francisco Bay Area, he received specialized training in networking. He honed his skills in troubleshooting, imaging, and dual booting computers, while also improving his professional communication, public speaking, and presentation abilities.
Education
Erik Johnson attended Foothill College and City College of San Francisco, though the exact timeframes for his studies are unclear. His participation in these institutions provided foundational knowledge that supported his career in IT support and related fields.
Professional Skills Developed at Year Up
During his time with the Year Up program, Erik Johnson developed a variety of key professional skills. These include enhanced collaboration and team-building abilities. Additionally, his involvement in the Student Outreach Committee allowed him to empower and motivate young adults by visiting schools, communities, and centers to inform them about the program.