Hesllie Ilunga
About Hesllie Ilunga
Hesllie Ilunga is an Information Technology Support Analyst at Arup with expertise in UX research and UI design, and a background in sociology and criminology.
Current Position at Arup
Hesllie Ilunga currently holds the position of Information Technology Support Analyst at Arup. Located in London, England, United Kingdom, Hesllie has been contributing to the company's IT support needs since 2021. His role involves troubleshooting and resolving technical issues, ensuring smooth IT operations, and providing support to the team.
Previous Experience at Mencap
Before joining Arup, Hesllie Ilunga worked as a Support Worker at Mencap for a duration of 5 months. Based in Witham, England, United Kingdom, this role added to Hesllie's diverse work history and contributed to his experience in providing assistance and support in various settings.
Background in Customer Service
Hesllie Ilunga has a substantial background in customer service, having worked in several positions across different companies. He served as a Customer Service Assistant at Tesco from 2019 to 2020 and at Savers Health Home & Beauty from 2018 to 2019. Additionally, Hesllie worked as a Sandwich Maker at Subway for 3 months in 2018 and as a General Office Assistant at Affinity Real-estate in 2017.
Education in Sociology and Criminology
Hesllie Ilunga pursued higher education at the University of Essex, where he earned a Bachelor of Arts in Sociology and Criminology. He attended the university from 2018 to 2021, completing his studies over the course of 3 years. This academic background provided Hesllie with a strong foundation in understanding social behaviors and criminal justice systems.
UX Research and UI Design Expertise
In addition to his IT support role, Hesllie Ilunga has expertise in UX research and UI design. He engages in digital design projects using tools like Figma and Adobe XD. This expertise highlights his ability to blend technical IT skills with creative design abilities, offering a comprehensive skill set that spans both domains.