Liam Nicol
About Liam Nicol
Liam Nicol is a Global Service Desk Analyst at Arup with a background in ICT support and IT administration.
Current Position at Arup
Liam Nicol has been working as a Global Service Desk Analyst at Arup since 2020. In this role, he is responsible for managing and resolving global IT service desk requests. His responsibilities include troubleshooting technical issues, providing support to end-users, and ensuring the smooth operation of IT services on an organizational level.
Previous Roles at Karbon Homes
From 2018 to 2020, Liam Nicol was employed as an ICT Business Support Specialist at Karbon Homes in Newcastle upon Tyne, United Kingdom. During his tenure, he offered ICT support across the organization, addressing technical problems, optimizing business processes, and ensuring the efficient operation of the company’s IT systems.
Work Experience at N E Solutions Ltd
Liam Nicol served as an Apprentice Geek at N E Solutions Ltd from 2017 to 2018 in Newcastle upon Tyne, United Kingdom. His role entailed providing apprentice-level technical support, assisting with IT projects, and gaining practical experience in the IT industry which laid the groundwork for his future career in IT support services.
Early Career at Geordie Bakers
Between 2016 and 2017, Liam Nicol worked as an IT Administrator at Geordie Bakers in Newcastle upon Tyne, United Kingdom. In this position, he was responsible for maintaining the IT infrastructure, handling technical issues, and ensuring the seamless function of the company's technology systems.
Education at Newcastle College
Liam Nicol attended Newcastle College from 2013 to 2015. During his two years at the institution, he gained foundational knowledge and skills that prepared him for a career in the IT sector. His studies provided him with the technical expertise necessary to pursue various roles in IT support and administration.