Rachel Ganz
About Rachel Ganz
Rachel Ganz is a Senior Designer at Arup with extensive experience in user experience, technical publications, and educational content creation.
Current Role at Arup
Rachel Ganz serves as a Senior Designer at Arup, a role she has held since 2021. Additionally, she functions as the Usability Champion (Senior Designer) since 2016, a position through which she advocates for better user interfaces within the company. Her role is fundamentally centered in Berlin, Germany, and London, England, where she works to enhance user experience and usability across projects.
Previous Experience at Snap Surveys
Rachel Ganz previously worked at Snap Surveys from 2007 to 2015 in User Experience and Technical Publications. During this eight-year tenure, she focused on usability and technical documentation, which included producing diagrams, graphics, and animations. Her time at Snap Surveys helped solidify her skill set in visual communication and user-centered design.
Education and Degrees
Rachel Ganz has an extensive educational background. She earned an MSc in Human-Computer Interaction (HCI) with Ergonomics from UCL between 2009 and 2012. Prior to that, from 2004 to 2006, she completed an HNC in Fine Art at Stroud College. She also holds a Bachelor of Arts (BA) in English and Related Literature, which she achieved from the University of York between 1979 and 1982.
Technical Authoring and Healthcare Research
Rachel's early career included roles as a Technical Author at Celoxica (2004-2007) and Cadence (1992-1994). She also worked as a Technical Editor and IT Trainer at Edinburgh University from 1994 to 1999. Notably, she conducted a dissertation on changing infusion pumps at Gloucester Royal emergency department, which demonstrates her applied research skills in healthcare technology.
Skills in Automation and Project Management
Rachel develops automated processes within organizations, showcasing her proficiency in process optimization and efficiency. Additionally, she manages software projects, underscoring her capabilities in leadership and project management. Her work involves researching personae and evaluating user experience, which indicates a strong focus on user-centered design.