Sam Rubio
About Sam Rubio
Sam Rubio is an IT Support Analyst at Arup, with a background in IT support roles at various companies and a Bachelor's Degree in Nursing from Emilio Aguinaldo College.
IT Support Analyst at Arup
Sam Rubio currently works as an IT Support Analyst at Arup, having started in 2021. In this role, he is responsible for providing technical support and troubleshooting services to ensure the company's IT systems run smoothly. His duties include managing hardware and software issues, maintaining network systems, and providing user support.
IT Support Specialist at Global Process Manager Inc
Before joining Arup, Sam Rubio worked as an IT Support Specialist at Global Process Manager Inc from 2019 to 2021. Based in Manila, National Capital Region, Philippines, he provided support for a range of IT-related issues, including technical troubleshooting, system monitoring, and user training.
System Operator at Vestas
Sam Rubio held the position of System Operator (Digital Customer Support) at Vestas from 2016 to 2019. Located in Pasay City, he worked at the 12th Floor, Five Ecom Center, Harbor Drive, MOA Complex, where he specialized in digital customer support and system operations.
IT Support at Vestas
Prior to becoming a System Operator, Sam Rubio served as an IT Support professional at Vestas from 2014 to 2016. Within this role, he provided technical support services, ensuring seamless IT operations and addressing various technical issues faced by users.
Technical Helpdesk Analyst at Xerox Business Services Philippines
Sam Rubio was employed as a Technical Helpdesk Analyst at Xerox Business Services Philippines from 2012 to 2014. During this period, he was tasked with providing first-level support for technical issues, managing helpdesk tickets, and ensuring timely resolution of technical problems.
Subject Matter Expert at TeleTech
Sam Rubio worked as a subject matter expert at TeleTech from 2010 to 2011. In this role, he leveraged his expertise to provide high-level technical support and guidance, assisting in the resolution of complex issues and contributing to the improvement of support processes.
Education at Emilio Aguinaldo College
Sam Rubio completed his studies in Registered Nursing/Registered Nurse at Emilio Aguinaldo College, earning a Bachelor's Degree. He attended the college from 2003 to 2007. His education provided him with a strong foundational knowledge, although his career trajectory shifted towards IT support and technical services.