Sophie Smith (Assoc Cipd)
About Sophie Smith (Assoc Cipd)
Sophie Smith is the HR Data, Systems & Quality Assurance Manager at Arup, with extensive experience in human resources and a background in psychology.
Professional Title
Sophie Smith holds the position of HR Data, Systems & Quality Assurance Manager at Arup. She oversees the management and quality assurance of HR data and systems, ensuring the integrity and efficiency of HR processes.
Career at Arup
Sophie Smith has been working at Arup since 2011. In her role, she serves as the first point of contact for all HR system queries within the UK, Middle East, and Africa region. She liaises with Global IT as part of the Global HR Client Panel to prioritize HR system needs and is responsible for full end-to-end User Acceptance Testing for all HR system changes. Additionally, she produces user guides and supports HR system training for members of the Global HR team.
Previous Professional Experience
Prior to joining Arup, Sophie Smith worked at Ove Arup & Partners as a Human Resources Assistant from 2011 to 2012. She also held the role of Human Resources Administrator at Siemens plc from 2010 to 2011 and at W.S. Atkins in 2010. These roles provided her with substantial experience in HR administration and systems management.
Educational Background
Sophie Smith completed a Master of Arts (MA) in Psychology from the University of Dundee, studying there from 2005 to 2009. She furthered her education at Newcastle College, achieving an Intermediate Diploma in Human Resource Management - Level 5 from 2013 to 2014. Her education has provided her with a strong foundation in both psychology and human resources.
Roles and Responsibilities
In her current role, Sophie Smith is responsible for promoting continuous improvement by identifying issues that undermine data quality. She reviews standards to meet Personal Data Protection legal obligations and generates Management Information reports. She also works with the HR Transactional team to analyze, evaluate, and automate processes using Blue Prism, thereby enhancing efficiency within HR operations.