Tom Weeks
About Tom Weeks
Tom Weeks serves as the Chief Operations Officer and Board Member at Ascend.io, with a strong background in optimizing customer journeys and driving customer adoption. He has held various leadership roles in the technology sector, including significant positions at Business Objects, SAP, and ThoughtSpot.
Work at Ascend.io
Tom Weeks serves as the Chief Operations Officer and Board Member at Ascend.io, a position he has held since 2018. In this role, he focuses on operational excellence and strategic leadership. His responsibilities include overseeing the company's operations and contributing to its growth and innovation strategies. Under his leadership, Ascend.io aims to enhance its customer success initiatives and optimize service delivery.
Previous Experience at Business Objects
Before joining Ascend.io, Tom Weeks worked at Business Objects from 2002 to 2008 as the Group Vice President and General Manager of Analytic Solutions. During his tenure, he contributed to the company's growth and was part of its acquisition by SAP in January 2008. His role involved leading teams and driving product innovation in analytics.
Education and Expertise
Tom Weeks studied at Washington University in St. Louis, where he earned multiple degrees, including a Master of Science in Economics, an MBA in Accounting, and a Master's in Information Management from 1981 to 1987. His educational background provides a strong foundation for his expertise in optimizing customer journeys and accelerating customer adoption.
Leadership and Team Management
Tom Weeks has extensive experience in building and managing service delivery teams, with a capacity of up to 1,000 personnel. He has successfully generated $250 million in revenue through effective leadership and strategic initiatives. His passion for coaching and mentoring has contributed to the development of high-performing teams across various organizations.
Key Achievements in Career
Throughout his career, Tom Weeks has played a significant role in four major liquidity events, including Apigee's public offering and its subsequent acquisition by Google. His leadership in customer success and operational strategy has been instrumental in driving growth and innovation in the companies he has worked with.