Alfred Velasco
About Alfred Velasco
Alfred Velasco is a Threat Response Analyst at Ascend Technologies in Chicago, Illinois, with three years of experience in the role. He has a diverse background in IT support and security, having worked in various positions across multiple companies since 2005.
Work at Ascend Technologies
Alfred Velasco has served as a Threat Response Analyst at Ascend Technologies since 2021. In this role, he focuses on identifying and mitigating security threats, contributing to the overall cybersecurity posture of the organization. His work is based in Chicago, Illinois, where he applies his skills in threat analysis and response to protect the company's digital assets.
Professional Experience in IT Support
Alfred Velasco has accumulated extensive experience in IT support roles. Prior to his current position, he worked at various organizations including Vizient, Inc. as a Service Desk Technician, OfficeMax as a Help Desk Engineer, and Domino Amjet, Inc. as an IT Support Specialist. His roles have involved providing technical assistance, troubleshooting issues, and ensuring effective IT operations.
Education and Certifications
Alfred Velasco studied at ITT Technical Institute-Mount Prospect, where he earned an Associate of Applied Science in Multimedia from 2005 to 2008. He also completed training at ComputerTraining.com, achieving Microsoft Certified Technology Specialist (MCTS) and Microsoft Certified Professional (MCP) certifications in 2009. This educational background supports his technical expertise in various IT domains.
Technical Skills and Proficiencies
Alfred Velasco possesses a wide range of technical skills essential for his roles in IT and cybersecurity. He is proficient in using tools such as SAP for enterprise resource planning and Remedy for IT service management. His expertise extends to advanced technologies like Active Directory, Citrix, Cisco VPN, and McAfee Endpoint Protection, which are critical for managing user access and ensuring network security.
Background in Network Operations and Security
Alfred Velasco has a solid background in network operations and security. He worked as a Security Analyst and Network Operations Center Technician at Stratosphere Networks, LLC, where he focused on monitoring and responding to security incidents. His experience includes maintaining and troubleshooting both local and networked workstations, ensuring efficient IT operations across various hardware configurations.