Chris Clous
About Chris Clous
Chris Clous is a Senior IT Operations Manager at Ascend Technologies, where he has worked since 2024. He has extensive experience in information security and service delivery, having held various roles at Shedd Aquarium and Northwestern University School of Law.
Current Role at Ascend Technologies
Chris Clous serves as the Senior IT Operations Manager at Ascend Technologies, a position he has held since 2024. In this role, he is responsible for overseeing IT operations and ensuring the delivery of high-quality services. His expertise in information security and service delivery supports the organization's objectives in managing complex IT environments. Clous's current focus includes aligning cloud and infrastructure strategies with business needs, enhancing operational efficiency.
Previous Experience at Ascend Technologies
Prior to his current role, Chris Clous worked at Ascend Technologies as the IT Operations Manager from 2022 to 2024. During his tenure, he contributed to the management of IT operations, emphasizing team-based project management. His experience in this position laid the groundwork for his advancement to Senior IT Operations Manager.
Career at Shedd Aquarium
Chris Clous has an extensive history with Shedd Aquarium, where he held multiple roles over several years. He began as a Systems Administrator from 2010 to 2013, progressing to PC Support Analyst from 2007 to 2010. He later served as Manager of Technology Support from 2013 to 2019, and as Assistant Director of Information Security and Technical Services from 2019 to 2022. His final role at Shedd Aquarium was as Director of Technical Services and Information Security in 2022.
Educational Background and Early Career
Chris Clous began his career in technology at Northwestern University School of Law, where he worked as a Technology Support Technician from 2001 to 2007. This early experience provided him with a foundation in technical support and service delivery, which he built upon in subsequent roles in various organizations.
Skills and Expertise
Chris Clous possesses skills in information security and service delivery, with a strong emphasis on managing high-demand environments. He is proficient in leveraging team-based project management to achieve operational goals. His ability to align cloud and infrastructure strategies with business needs further enhances his effectiveness in IT operations.