Chris Muscavitch
About Chris Muscavitch
Chris Muscavitch serves as the IT Operations Manager at Ascend Technologies in Chicago, Illinois, where he has worked since 2019. With a background in graphic design and extensive experience in customer support and technology solutions, he combines technical expertise with a commitment to client satisfaction.
Work at Ascend Technologies
Chris Muscavitch has been serving as the IT Operations Manager at Ascend Technologies since 2019. Based in Chicago, Illinois, he has accumulated five years of experience in this role. His responsibilities include overseeing IT operations, ensuring efficient service delivery, and managing technical support processes. His focus on customer support aligns with the company's commitment to client satisfaction and service excellence.
Previous Experience at Apple
Prior to his current role, Chris Muscavitch worked at Apple for a total of six years. He began as a Family Room Specialist from 2011 to 2014 in Schaumburg, Illinois, where he assisted customers with product inquiries and support. He then transitioned to the role of Genius from 2014 to 2017 in Deer Park, providing technical support and repairs for Apple products. His experience at Apple contributed to his expertise in customer service and technical troubleshooting.
Background in Graphic Design
Chris Muscavitch studied Fine Arts with a focus on Graphic Design at Eastern Illinois University, where he earned a Bachelor of Arts degree from 2005 to 2009. His education provided him with a strong foundation in visual communication and design principles. He is skilled in graphic design and proficient in Adobe Photoshop and Illustrator, which reflects his blend of technical and creative abilities.
Experience in IT and Technical Support
Before joining Ascend Technologies, Chris Muscavitch worked as a Service Technician at Insight from 2017 to 2019 in Hanover Park, Illinois. In this role, he provided technical support and solutions for various IT issues. His experience encompasses custom PC and Mac solutions, showcasing his ability to tailor technology setups to meet specific client needs. Additionally, he is certified in Mac and iPhone repairs, further emphasizing his technical expertise.
Skills in Customer Support and Sales
Chris Muscavitch has a strong focus on customer support, emphasizing a commitment to delivering exceptional service. His background includes skills in sales and order management, which highlights his proficiency in business operations related to technology products. This combination of skills supports his effectiveness in roles that require both technical knowledge and customer interaction.