Connor W.
About Connor W.
Connor W. is a Jr. Firewall/Network Engineer at Ascend Technologies, where he has worked since 2023. He has a diverse background in IT operations and customer service, with previous roles at companies such as Hy-Vee and Nelnet.
Current Role at Ascend Technologies
Connor W. currently serves as a Junior Firewall/Network Engineer at Ascend Technologies, a position he has held since 2023. In this role, he is responsible for configuring and supporting network devices from various vendors, including Cisco, Aruba, HP, Fortinet, and Palo Alto. His work occurs within a Managed Service Provider (MSP) environment, where he addresses diverse client technologies and enjoys troubleshooting and resolving network issues.
Previous Experience at Ascend Technologies
Prior to his current role, Connor W. worked at Ascend Technologies in several capacities. He served as a Senior IT Operations Analyst from 2022 to 2023, and as an IT Operations Analyst from 2021 to 2022. Additionally, he held the position of Sales Enablement Specialist for four months in 2020 and worked as an Inside Sales Representative for 11 months in the same year. His tenure at Ascend Technologies has provided him with extensive experience in IT operations and sales support.
Career Background
Connor W. has a diverse work history that includes roles in customer service, video production, and technical support. He worked at Hy-Vee, Inc. as a Video Producer from 2017 to 2019 and as a Customer Service representative from 2016 to 2019. He also served as a Customer Service Advisor at Nelnet for three months in 2019 and as a PC Technician at TEKsystems for two months in 2019. His early career included various positions such as Detassler at NATS DETASSELING INC and Truck Driver at Kriz Davis Co.
Education and Skills
Connor W. completed his high school education at Lincoln East High School, earning a diploma from 2009 to 2013. He furthered his education at Southeast Community College, where he studied Computer and Information Systems Security/Information Assurance, achieving an Associate of Science (A.S.). He possesses skills in both Windows and Linux operating systems, which complement his technical expertise in network device configuration and support.