Edwin Sanchez
About Edwin Sanchez
Edwin Sanchez is a Senior IT Operations Analyst currently employed at Ascend Technologies in New York. He has a diverse background in IT support, having worked at companies such as AbbVie, Audible, Tiffany & Co., and ADP.
Current Role at Ascend Technologies
Edwin Sanchez serves as a Senior IT Operations Analyst at Ascend Technologies, a position he has held since 2022. His role involves managing IT operations and ensuring efficient technology support within the organization. Based in New York, New York, he contributes to the company's operational success through his expertise in IT systems and support.
Previous Experience at AbbVie
Prior to his current role, Edwin worked at AbbVie as a Desktop Support Specialist for nine months in 2021. Based in Branchburg, New Jersey, he provided technical support and assistance to end-users, helping to resolve various desktop-related issues.
Career at Audible, Inc.
Edwin began his career at Audible, Inc. as a Customer Service Representative, where he worked for five years from 2005 to 2010 in Newark, New Jersey. In this role, he was responsible for assisting customers with inquiries and providing support related to Audible's services.
Experience at Tiffany & Co.
Edwin held the position of Information Technology Support Specialist at Tiffany & Co. from 2018 to 2019. His work in Parsippany, New Jersey, involved providing IT support and ensuring the smooth operation of technology systems within the company.
Technical Background at ADP
From 2011 to 2017, Edwin worked as a Technical Support Analyst I at ADP in Parsippany, New Jersey. In this capacity, he offered technical assistance and support to clients, addressing various technical issues and ensuring customer satisfaction.
Education and Certification
Edwin studied Help Desk Analysis/Support at Lincoln Tech - Edison, where he achieved certification from 1999 to 2000. This educational background provided him with foundational knowledge and skills necessary for a career in IT support and operations.