Ian Christensen
About Ian Christensen
Ian Christensen serves as a Service Delivery Manager at Ascend Technologies, where he has worked since 2023. His diverse career includes roles in technical support, engineering, and woodworking, with experience at several companies in the Greater Chicago Area.
Current Role at Ascend Technologies
Ian Christensen serves as a Service Delivery Manager at Ascend Technologies, a position he has held since 2023. In this role, he is responsible for overseeing service delivery operations and ensuring client satisfaction. His experience in technical roles contributes to his effectiveness in managing service delivery processes.
Previous Experience in IT Support
Before his current position, Ian Christensen worked in various technical roles. He was an Engineer at Ascend Technologies from 2021 to 2023. Prior to that, he served as a Technical Account Lead at Stratosphere Networks, LLC from 2020 to 2021, and as a Senior Help Desk Technician at Net56 from 2018 to 2020. His background includes roles as a System Administrator/Help Desk Manager at Net56 from 2019 to 2020 and as an Infrastructure Support Engineer at Computing Technology Solutions from 2017 to 2018.
Education and Academic Background
Ian Christensen studied at Grace College and Seminary, where he earned a Bachelor of Science (B.S.) degree in Psychology and Sociology from 2009 to 2012. He also attended Indiana University Kokomo from 2007 to 2009. His educational background provides a foundation for his understanding of human behavior and organizational dynamics.
Early Career and Diverse Roles
Ian Christensen's early career included diverse roles outside of IT. He worked as a Woodworker at Jordan Fine Woodworking from 2015 to 2016 and as a Purchasing Analyst at Biomet from 2014 to 2015. Additionally, he held positions as an Easy Tech Supervisor at Staples from 2013 to 2014 and as a Student Ambassador at Grace College from 2009 to 2011. These experiences contributed to his skill set and adaptability in various work environments.