John Amsden
About John Amsden
John Amsden is a Senior Technical Account Manager at Ascend Technologies, with extensive experience in technical and management roles across various companies, including Choreograph and Data Axle. He holds an MBA from Henderson State University and has a background in business administration and organizational management.
Current Role at Ascend Technologies
John Amsden serves as a Senior Technical Account Manager at Ascend Technologies, a position he has held since 2024. In this role, he is responsible for managing technical accounts and ensuring client satisfaction through effective communication and support. His expertise in technical account management allows him to bridge the gap between clients and technical teams, facilitating successful project outcomes.
Previous Experience at Choreograph
Prior to his current role, John Amsden worked at Choreograph for a total of ten years, from 2013 to 2023. He initially served as a Senior Configuration Services Analyst for four years, followed by six years as Manager of Applications & CRM Configuration Services. His tenure at Choreograph involved overseeing configuration services and managing application support, contributing to the company's operational efficiency.
Experience at Data Axle
In 2023, John Amsden held the position of Director of Solutions Management at Data Axle for eight months. His role involved leading solutions management initiatives, focusing on optimizing service delivery and enhancing client engagement. This experience further developed his skills in managing complex technical solutions.
Educational Background
John Amsden has a strong educational background in business and management. He studied Organizational Management at John Brown University, where he earned his Bachelor's degree in 1999. He is currently pursuing a Master of Business Administration (MBA) in Business Administration and Management at Henderson State University, expected to complete in 2025.
Career History Overview
John Amsden has a diverse career spanning various roles in technology and management. He began his career as a Manager of Pharmacy Systems Support at Walmart and later worked as a Network Administrator at La-Z-Boy. He transitioned to Acxiom, where he held multiple roles, including Senior Decision Solutions Support Analyst and Manager of Decision Support Analysis Team. His early experience includes working as an IT Business Analyst at Cargill.