Julita Wilson
About Julita Wilson
Julita Wilson is a Sales Operations Specialist with over 20 years of experience in customer service and sales support. She has worked at Hewlett Packard Enterprise and currently serves at Ascend Technologies in Chicago, Illinois.
Work at Ascend Technologies
Julita Wilson has been employed at Ascend Technologies as a Sales Operations Specialist since 2022. In this role, she focuses on identifying upsell opportunities and renewals, as well as providing warranty support. Her responsibilities include facilitating action plans that aim to meet revenue and Year-over-Year (YoY) growth targets. Julita's experience in sales operations allows her to contribute effectively to the company's objectives.
Previous Experience at Hewlett Packard Enterprise
Julita Wilson worked at Hewlett Packard Enterprise from 2011 to 2022, holding various positions. She served as a Services Sales Representative in the HPE Channel from 2019 to 2022, and prior to that, she was an Installed Base Specialist from 2011 to 2019. Her tenure at Hewlett Packard Enterprise spanned over eight years, during which she developed expertise in sales support and customer service.
Customer Service Background
Julita Wilson has over 20 years of experience in customer service. She began her career as a Customer Service Representative and Mentor at Sitel from 2000 to 2003. This extensive background in customer service complements her sales support expertise, allowing her to excel in creating positive consumer experiences through cross-functional collaboration.
Education and Expertise
Julita Wilson studied at Sacramento City College, where she achieved an Administrative degree from 1990 to 1992. She also attended National Career Education, focusing on Medical/Clinical Assistant studies from 1992 to 1994. Her educational background supports her professional roles in sales operations and customer service, enhancing her capabilities in these areas.
Skills and Specializations
Julita Wilson specializes in identifying upsell opportunities and renewals, as well as providing warranty support. She emphasizes quality care and support, along with process adherence in team development. Her skills include facilitating action plans that are oriented towards meeting revenue and Year-over-Year (YoY) growth targets, showcasing her strategic approach to sales operations.