Martin Magpantay
About Martin Magpantay
Martin Magpantay is an IT Operations Analyst with extensive experience in information technology and military communications. He currently works at Ascend Technologies and has previously held roles in various organizations, including the Army National Guard and Pace Systems, Inc.
Work at Ascend Technologies
Martin Magpantay has been employed at Ascend Technologies as an IT Operations Analyst since 2021. In this role, he contributes to the organization's IT operations, ensuring efficient system performance and client support. His responsibilities include managing IT infrastructure and providing technical assistance to clients. His experience in this position is marked by a focus on delivering effective solutions in a fast-paced environment.
Current Role at Army National Guard
Since 2020, Martin has served as a Signal Support Systems Specialist with the Army National Guard in Machesney Park, Illinois. In this capacity, he operates within a secure military communications environment, utilizing his technical skills to support military operations. His role involves maintaining communication systems and ensuring reliable connectivity for military personnel.
Education and Expertise
Martin has a solid educational background in information technology. He studied Computer Information Systems at Mt. San Jacinto College, earning 45 credits toward an Associate of Science degree from 2011 to 2014. He furthered his education at Western Governors University, where he obtained a Bachelor of Science in Cloud Computing in 2022. Additionally, he completed coursework in Computer Science at the University of the Philippines, earning 25 credits from 2014 to 2017.
Previous Work Experience
Before his current roles, Martin worked in various positions that enhanced his technical skills. He was a Help Desk Technician at Pace Systems, Inc. for two months in 2021 and served as a Network Operations Center Engineer at Stratosphere Networks, LLC for seven months in the same year. Additionally, he worked as a Communication Assistant at Stellar Philippines from 2015 to 2019, where he gained valuable experience in client communication and support.
Client Assistance and Support
Martin provides compassionate client assistance in his roles, focusing on delivering effective support in a growing organization. His experience across different positions has equipped him with the skills necessary to handle client inquiries and technical issues efficiently. He is committed to ensuring a positive experience for clients through his technical expertise and interpersonal skills.