Rasheed Muhammad
About Rasheed Muhammad
Rasheed Muhammad is a Senior IT Operations Analyst at Ascend Technologies in Chicago, Illinois, with a diverse background in IT support and customer service. He has worked at various organizations, including Chipotle, Walgreens, and Guaranteed Rate, and is currently pursuing a CompTIA Security+ certificate.
Work at Ascend Technologies
Rasheed Muhammad currently holds the position of Senior IT Operations Analyst at Ascend Technologies, where he has been employed since 2022. His role involves overseeing IT operations and ensuring efficient system performance. Based in Chicago, Illinois, he contributes to the company's technological advancements and operational efficiency.
Previous Employment Experience
Rasheed has a diverse work history that includes positions at several notable organizations. He worked at Chipotle Mexican Grill as a Team Member from 2015 to 2016. He then served as a Customer Service Associate and Pharmacy Technician at Walgreens from 2016 to 2017. Following this, he joined Guaranteed Rate, where he held multiple roles including Systems Support Administrator from 2018 to 2020 and Security Analyst in 2021. Additionally, he interned as a Technical Support Specialist at Northwestern University's Feinberg School of Medicine in 2018.
Education and Expertise
Rasheed studied Industrial and Systems Engineering at Northern Illinois University from 2011 to 2014. He furthered his education in Information Technology at Year Up from 2017 to 2018. He is currently pursuing a CompTIA Security+ certification, enhancing his skills in cybersecurity. His expertise includes Security Incident Response, Email Gateway Management, Malware Detection, and Security Awareness Management.
Community Involvement and Aspirations
Rasheed has a strong commitment to community service, having volunteered in various projects aimed at helping the homeless. He aspires to organize community development initiatives that focus on technology, agriculture, and entrepreneurship in inner cities across America. His passion for helping others is evident in his active involvement in community service.
Personal Interests
In addition to his professional pursuits, Rasheed has a keen interest in music production, believing that music serves as a universal language capable of uniting people. He is also a dedicated fan of the Chicago Bulls, showcasing his enthusiasm for sports.