Emily Withers
About Emily Withers
Emily Withers is a Customer Success professional currently working at Ashby in London, England, where she has contributed to the development of a comprehensive recruiting product since 2023. With a background in psychology and extensive experience in customer success roles at various companies, she has played a significant role in expanding Ashby's customer base.
Work at Ashby
Emily Withers has been working at Ashby as a Customer Success professional since 2023. She joined the company shortly after it emerged from stealth mode in September 2022. At Ashby, she is part of a team focused on developing a comprehensive recruiting product that integrates various functionalities such as Applicant Tracking System (ATS), Sourcing & Customer Relationship Management (CRM), Scheduling, and Analytics. Her role contributes to the growth of Ashby's customer base, which includes notable companies like Deel, Notion, Ramp, Quora, and Duolingo.
Education and Expertise
Emily Withers holds a Bachelor of Science (BSc) in Psychology from the University of Plymouth, where she studied from 2008 to 2012. She furthered her education by obtaining a Master of Science (MSc) in Neuropsychology from Bournemouth University, completing her studies there from 2014 to 2015. Her academic background provides her with a strong foundation in understanding human behavior, which is beneficial in her customer success roles.
Background
Emily Withers has a diverse professional background in customer success and analytics. She began her career at Hays as an Associate Recruitment Consultant HR Specialist in 2013. Over the years, she has held various roles, including Logistics Controller and Sales Administrator at Pittards plc, and Talent Experience at Improbable. Before joining Ashby, she worked at Peakon, a Workday company, as an Enterprise Customer Success Consultant and Customer Success Consultant, and at Handshake as a Senior Enterprise Customer Success Manager.
Achievements
During her career, Emily Withers has contributed to the growth of customer bases in multiple organizations. At Ashby, she has played a role in expanding the company's clientele, which includes well-known companies such as Deel, Notion, Ramp, Quora, and Duolingo. Her experience in customer success roles across various companies has equipped her with the skills necessary to drive customer satisfaction and engagement.