João Carvalho

Senior Engineer @ Ashby

About João Carvalho

João Carvalho is a Senior Engineer with a background in software engineering and a strong educational foundation in computer engineering from Instituto Superior Técnico. He has worked for several companies, including Talkdesk and Ashby, and has experience in improving infrastructure monitoring and observability.

Current Role at Ashby

João Carvalho has been serving as a Senior Engineer at Ashby since 2021. In this role, he focuses on enhancing the engineering processes and infrastructure. His work includes implementing monitoring and observability solutions, which improve system performance and reliability. Carvalho operates in a remote capacity, allowing him to contribute effectively to the company's engineering objectives.

Previous Experience at Talkdesk

Prior to joining Ashby, João Carvalho worked at Talkdesk from 2016 to 2020. He held the position of Senior Software Engineer for three years, where he contributed to various software development projects. His experience at Talkdesk included a role as a Software Engineer for one year before advancing to a senior position. This experience provided him with a solid foundation in software engineering practices.

Educational Background

João Carvalho studied at Instituto Superior Técnico, where he earned a Licenciatura Bolonha in Engenharia Informática e de Computadores from 2008 to 2011. He continued his education at the same institution, achieving a Mestrado Bolonha in the same field from 2011 to 2013. This academic background has equipped him with a strong understanding of computer engineering principles.

Professional Roles at Instituto Superior Técnico

During his time at Instituto Superior Técnico, João Carvalho held multiple positions. He worked as a Grant Owner in the IT Department from 2011 to 2013, managing grants and supporting IT initiatives. Additionally, he served as a Software Developer from 2013 to 2016, where he contributed to various software projects. His involvement in these roles enhanced his technical skills and project management experience.

Technical Contributions and Projects

João Carvalho has made significant technical contributions throughout his career. He linked Sentry issues to DataDog traces, enhancing issue tracking and resolution processes. He also transitioned calendar and email synchronization from a brute force cron job to a real-time sync, improving efficiency. Furthermore, he implemented logging for SQL explains to address inefficient SQL queries, showcasing his focus on performance optimization.

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