Thor Jorgenson
About Thor Jorgenson
Thor Jorgenson is a Product Support Specialist with a Bachelor's degree in Communications: Advertising and PR from Loyola University Chicago. He has held various roles in customer support and marketing, including positions at ActiveCampaign and Snapsheet Inc, and currently works at Ashby.
Work at Ashby
Thor Jorgenson has been employed at Ashby as a Product Support Specialist since 2022. In this role, he is responsible for providing support and assistance to users of Ashby's products. His experience in product support enables him to address customer inquiries effectively and contribute to the overall user experience.
Previous Experience in Product Support
Before joining Ashby, Thor Jorgenson worked at ActiveCampaign as a Product Support Specialist from 2021 to 2022. His role involved assisting customers with product-related issues and ensuring a smooth user experience. Additionally, he served as a Senior Customer Support Specialist at Snapsheet Inc from 2016 to 2018, where he further developed his skills in customer support and problem resolution.
Education and Expertise
Thor Jorgenson earned a Bachelor's degree in Communications with a focus on Advertising and Public Relations from Loyola University Chicago. This educational background provides him with a solid foundation in communication strategies and marketing principles, which are beneficial in his current role in product support.
Background in Marketing and Management
Thor has a diverse professional background that includes experience in marketing and management. He worked as a Marketing Intern at the Chicago Cultural Center in 2011 for seven months, where he gained insights into marketing strategies. He also served as Store Manager at Reckless Records from 2012 to 2016, overseeing store operations and customer service.