Hardik Barad
About Hardik Barad
Hardik Barad serves as the L1 Support Lead at Asite, where he has worked since 2014. He is based in Ahmedabad, Gujarat, India.
Work at Asite
Hardik Barad has been employed at Asite since 2014, serving as the L1 Support Lead. In this role, he is responsible for providing first-level support to clients, addressing technical issues, and ensuring customer satisfaction. His tenure at Asite spans a decade, during which he has contributed to the company's support operations in Ahmedabad, Gujarat, India.
Professional Role and Responsibilities
As L1 Support Lead, Hardik Barad oversees the initial response to customer inquiries and technical problems. He manages a team that assists users in troubleshooting issues related to Asite's services. His role includes monitoring support tickets, coordinating with other departments, and ensuring timely resolution of client concerns.
Location and Work Environment
Hardik Barad operates from Ahmedabad, Gujarat, India. This location is known for its growing technology sector and serves as a hub for various IT and software companies, including Asite. The work environment is characterized by collaboration and a focus on customer service.
Career Duration
Hardik Barad has accumulated ten years of experience in his current role at Asite. His long-term commitment to the company reflects his dedication to the field of technical support and customer service.