Jaya Lakhani
About Jaya Lakhani
Jaya Lakhani is a Product Support Specialist at Asite, where she has worked since 2018. She has over a decade of experience in various roles at Asite, including QA Engineer and Customer Support Advisor.
Work at Asite
Jaya Lakhani has been employed at Asite since 2005, contributing to various roles over the years. Initially, Lakhani served as a Customer Support Advisor from 2005 to 2014, where responsibilities included assisting customers with inquiries and providing solutions to their issues. Following this role, Lakhani transitioned to the position of QA Engineer in 2014, holding this position for a decade. In 2018, Lakhani took on the role of Product Support Specialist, a position currently held for six years. This progression reflects a commitment to customer service and quality assurance within the organization.
Education and Expertise
While specific educational qualifications are not provided, Jaya Lakhani's extensive experience in customer support and quality assurance indicates a strong foundation in technical skills and customer relations. The roles held at Asite suggest expertise in product support, quality assurance processes, and customer service strategies. This combination of experience contributes to a comprehensive understanding of product functionality and user needs.
Background
Jaya Lakhani has spent a significant portion of their career at Asite, beginning in 2005. The professional journey started in customer support, which laid the groundwork for subsequent roles in quality assurance and product support. Based in Ahmedabad, Gujarat, India, Lakhani has developed a deep understanding of the company's products and customer expectations over the years.
Achievements
Jaya Lakhani's tenure at Asite spans nearly two decades, showcasing a sustained commitment to the company. The transition from Customer Support Advisor to QA Engineer and then to Product Support Specialist highlights a career marked by growth and adaptation to the evolving needs of the organization. This trajectory reflects a dedication to enhancing customer experiences and ensuring product quality.